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Wells Fargo
Charlotte, North Carolina, United States (on-site)
1 hour ago

Description

About this role:
Wells Fargo is seeking a Pricing Operations Manager in Merchant Services. Learn more about our career areas and lines of business at wellsfargojobs.com

In this role, you will:
  • Supervise a team in transactional tasks and processes to ensure timely completion, quality, and compliance for the business
  • Ensure successful planning, integration, impasse resolution, and measurement of operations that are routine and arise within the operations of the work group
  • Identify Business Execution opportunities and provide guidance on strategies, operations, and financial management for the purpose of process improvement
  • Mitigate risk development within the operations of work groups and functional areas
  • Make day to day supervisory decisions and, under the direction of management, resolve issues for procedure administration and adherence, systems or change initiatives, business continuity planning, reporting and research, project funding, quality management, communications, financial control, and internal processing of colleagues
  • Leverage interpretation of policies, procedures, or compliance requirements for the business group
  • Collaborate and consult with immediate Business Execution colleagues and management while recommending strategies to implement changes and improvements
  • Interact directly with external parties to influence, optimize, and negotiate on business operations related to Strategy and Execution
  • Manage allocation of people and financial resources for smooth functioning of business operations
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • Provides subject matter expertise and support for pricing process related inquires
  • Works closely with third-party service providers, Wells Fargo Finance, Merchant Services Product and Operations to ensure timely and accurate support of pricing activities
  • Develops and implements effective pricing operations business processes, controls, and management oversight routines
  • Provides regular leadership updates on the performance of the pricing operations team and the effectives of controls

  • Required Qualifications, US:
  • 2+ years of Business Operations, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ years leadership experience

  • Desired Qualifications:
  • Experience in Merchant Services
  • Demonstrated understanding of customer agreements/contracts and pricing
  • Experience as process owner - continuous improvement, controls, oversight
  • Experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
  • Customer facing experience, large customer experience a plus
  • Experience working with third party service providers
  • Strong collaboration and partnering skills
  • Excellent verbal and written communication skills
  • Leadership experience - coaching, training, mentoring

  • Job Expectations:
  • In office, hybrid work schedule

  • The posted locations for the position: Research Dr, Charlotte, NC; Park Ave, Des Moines, IA; Grant St, Concord, CA; Price Rd, Chandler, AZ

    This position is not eligible for visa sponsorship

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Job Information

    • Job ID: 66004676
    • Workplace Type: On-Site
    • Location:
      Charlotte, North Carolina, United States
    • Company Name For Job: Wells Fargo
    • Position Title: Pricing Operations Manager-Merchant Services
    • Job Function: Other

    Please refer to the company's website or job descriptions to learn more about them.

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