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SunPower
Austin, TX, United States
8 days ago
SunPower
Austin, Texas, United States
8 days ago

Description

Do you want to change the world? We do, too.

Solar penetration is less than 1%, but just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to change the way energy is produced, distributed and consumed, and we're looking for talented, committed people to help us drive our growth and achieve our goals.

SunPower is a solar energy solutions company with a rich heritage of pioneering the best solar technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency, and performance. SunPower offers the only solar + storage solution designed and warranted by one company that gives customers control over electricity consumption. Through design, installation, maintenance, and monitoring, SunPower provides its world-class solar solutions to residential and commercial customers across the U.S.

SunPower is changing the way our world is powered every day with a brilliant, passionate, and driven team of more than 2,500 in North America and the Philippines. In an industry that is reshaping the world's energy future, there's no better place to be than SunPower.

We believe that our employees create our brand - with each project, each communication, each task completed and each interaction. SunPower welcomes the forward thinkers, the future savers of the world, the freedom chasers and all those demanding better, cleaner energy.

Summary of Role:

The Senior New Home Builder Operations Manager (BOM) and Community Account Manager (CAM) role is to serve as the main point of contact to SunPower stakeholders and external builder customer-based teams. They act as the subject matter expert from a community launch and through model home construction start at which the point will be handed off to a Jr BOM and CAM to manage through community completion. The New Home Sr BOM and CAM will be responsible for training all builder field construction and builder sales teams to ensure a smooth handoff as community construction begins.

Day to day responsibilities for both Sr BOMs and CAMs include but are not limited to managing at the community level: collection of necessary information, documents and design files from builder teams, coordinating with SunPower sales teams to ensure information is accurate and builder timelines are met, fielding and progressing start notifications, design & permit coordination, construction date accuracy, sub-contractor coordination, conducting builder training on SunPower solar program, determining cut-offs for homebuyer information documents from builder teams, and ensuring a smooth rollout of new product introductions.

Essential Duties & Responsibilities:
  • Manages new community launches for all builders and coordinates with SunPower permit supervisors to define a specific permit process plan to ensure authority having jurisdiction requirements are current and communicated clearly in our database.
  • Facilitate weekly community launch meetings with Account Managers to determine all builder contacts, SunPower solar program type, and construction start dates and plan required builder training sessions.
  • Participates in new builder training seminars to educate key builder contacts on the process and procedures for the SunPower solar program.
  • Educates the builder/architect on requirements to include solar plans in builder initial permit submittal and maintains communication throughout the plan check process to revise solar plans as necessary based on plan check comments.
  • Manages new product launches such as battery storage and/or transition to updated models of solar modules. This includes overseeing high-end builder accounts with specialized processes and/or product offerings throughout the entire community life cycle.
  • Coordinate with installation partner and builder roofer to define scopes of work and assign alliance partners. This includes determining where partners may need to be reassigned during community construction due to capacity restraints.
  • Assists the team supervisor in process development in an effort to create efficiencies in the Jr BOMs day-to-day production management workload.
  • Supports new hire Jr BOM training and serves as a mentor throughout the onboarding process.


CAMs - Essential Duties & Responsibilities (in addition to those detailed above):
  • Manages new community launches for all builders and coordinates with SunPower Account Managers to determine specific solar program options, financial product offerings, pricing and sales cutoff timelines.
  • Facilitate weekly community launch meetings with Account Managers to determine all builder contacts, pricing, grand opening dates and plan required builder training sessions.
  • Participates in new builder training seminars to educate key builder contacts on the process and procedures for the SunPower solar program.
  • Manages new product launches such as battery storage and/or transition to updated models of solar modules. This includes overseeing high-end builder accounts with specialized processes and/or product offerings throughout the entire community life cycle.
  • Create and manage all information within SunPower's system through the grand opening of the community.
  • Assists the team supervisor in process development in an effort to create efficiencies in the Jr CAMs day-to-day production management workload.
  • Supports new hire Jr CAM training and serves as a mentor throughout the onboarding process.


Required Qualifications:
  • 3+ years experience working in CRM platforms like salesforce to manage production
  • Bachelor's degree in business economics, construction management or related field
  • Excellent verbal and written communications skills with the ability to adjust communication style for interactions with sub-contractors, home builders and various internal stakeholders
  • Strong problem-solving skills and ability to see the big picture, anticipate problems and how they will affect the project team, and proactively address these issues
  • Proficient with Microsoft Office


Preferred Qualifications:
  • NABCEP certified
  • 3+ years working with photovoltaic systems
  • 3+ years in residential sales management or construction working with various trades


Physical Demands and Working Conditions:

At SunPower, we value the health and safety of all our team members. We support and encourage our employees to form a healthy and stable environment where they can succeed. Below we have listed the working requirements and environment for this role:
  • Able to work upright and stationary and/or standing for working hours
  • Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable method
  • Able to position and move objects up to 10 pounds
  • Able to use and learn standard office equipment and technology with proficiency
  • The position requires travel with the potential of overnight stays between assigned facilities and various locations within the community. Less than or equal to 10% travel.
  • Day to day work is completed in the office at personal computer M-F, first shift hours
  • Ambient noise level is usually quiet, consisting of normal conversations, business machines, telephones, but occasionally may be above average for portions of the business day


Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation
SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor. As a part of the Company's obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law. Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicantsand employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.

SunPower Values
  • Put Customers First
  • Win Together
  • Lead Decisively
  • Innovate Relentlessly
  • Do the Right Thing


Job Information

  • Job ID: 60903718
  • Location:
    Austin, Texas, United States
  • Position Title: Sr NH Builder Operations Manager
  • Company Name: SunPower
  • Job Function: Service Engineer
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