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Seattle, WA
30+ days ago



When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.


As the Shuttle Operations Manager with Hines at Facebook, you will directly support the accuracy, implementation, compliance, and fiscal integrity of Facebook's Global Transportation Program. This includes management of Facebook’s Pacific Northwest shuttle operations and includes on-demand, fixed route and commuter service across the region at Seattle and Eastside campuses. It is expected that this individual will employ critical thinking and problem solving skills under the supervision of the Transportation Manager, and with personal ownership of the principles of efficiency, outstanding customer service, and innovation as it applies to achieving the purpose of the position. Responsibilities include, but are not limited to:

  • Shuttle Vendor Management
  • Data Analysis
  • Maintaining program tracking, reporting and communications
  • Team and vendor meeting support and facilitation
  • Project Development & Management
  • Client facing engagement
  • Covid-19 Safety Protocol Compliance



Minimum Requirements include:

  • Bachelor’s degree from an accredited institution preferred or equivalent years of direct experience required

  • Five or more years of related experience in a fast-paced, data-driven operations environment

  • Familiar with contract language as it applies to transportation

  • Familiar with basic principles of Transportation Demand Management (TDM)

  • Possess above average proficiency with Microsoft Office/Google Suite applications

  • Ability to demonstrate a high proficiency in written and verbal communication

  • Public or private fleet management or corporate shuttle experience is a plus

  • Experience with Tableau and fleet management technologies also a plus

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 240 cities in 27 countries. Hines oversees a portfolio of assets under management valued at approximately $160.9 billion¹, including $81.7 billion in assets under management for which Hines serves as investment manager, and $79.2 billion representing more than 172.9 million square feet of assets for which Hines provides third-party property level services. Historically, Hines has developed, redeveloped or acquired approximately 1,450 properties, totaling over 485 million square feet. The firm has more than 180 developments currently underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2020.



We are an equal opportunity employer and support workforce diversity.


No calls or emails from third parties at this time please.


Job Information

  • Job ID: 56984948
  • Location:
    Seattle, Washington
  • Position Title: Shuttle Operations Manager (Hines@Facebook)
  • Company Name: Hines
  • Industry: Real Estate/Property Management
  • Job Function: Facilities
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 5-7 Years
  • Required Travel: None
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