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Florence, Kentucky, United States
2 days ago



Our international footprint will give you access to unique intelligence and decades of experience. And by joining our Anti-Money Laundering team - one of the most international areas at Citi - you will touch every aspect of the company and make critical decisions for our clients, for your career, for every employee, and for the business.

Success Profile

  • Analytical
  • Detail oriented
  • Leadership
  • Communicator
  • Relationship expertise
  • Persuasive

  • Glassdoor Reviews

    "Citi has an inclusive, diverse culture that promotes working with local communities and charitable giving. Flexible work schedules and good benefits." AML Analyst, St. Louis, MO

    "Great training in state of the art technology & methodology. Supportive and positive reinforcement from upper management. Great opportunities for bilateral and upward career growth within the organization." Senior AML Compliance Analyst, Tampa FL

    "Good place to gain broad exposure in KYC and AML compliance." Senior Compliance Analyst, New York NY

    "Citi has is such a large, global company that the possibilities are endless when it comes to advancing your career. There are many different ways to learn about each specific area of the business and this prepares you for your next role or even your next company." Control & Compliance VP, Brandon FL


    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

    • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
    • Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
    • Provide people management and development responsibilities and ensure team service level standards are met
    • Liaise with Compliance department and senior management within business units supported
    • Oversee new client onboarding and implement process enhancements to improve client onboarding experience
    • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
    • Monitor account refresh activity daily to ensure regulatory/document requirements are met
    • Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
    • Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure
    • Has the ability to operate with a limited level of direct supervision.
    • Can exercise independence of judgement and autonomy.
    • Acts as SME to senior stakeholders and /or other team members.
    • Ability to manage teams.
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

    • 5-8 years of experience

    • Bachelor's degree/University degree or equivalent experience

    Job Family Group:
    Compliance and Control

    Job Family:
    Business KYC

    Time Type:
    Full time

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

    View the " EEO is the Law " poster. View the EEO is the Law Supplement .

    View the EEO Policy Statement .

    View the Pay Transparency Posting

    Job Information

    • Job ID: 59383744
    • Location:
      Florence, Kentucky, United States
    • Position Title: AML KYC Operations Manager
    • Company Name: Citi
    • Job Type: Full-Time
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